Incubus Customers Requesting a Refund Through TicketMaster please review the following information
Please note, complete your refund request for Incubus by September 30, 2021.
Ticketmaster Refund specific instructions include:
- Log in to your online account @ https://my.ticketmaster.com/account
- Click "My Tickets" to get to your "My Events" Page.
- Click the "See Details" button to the right of your order.
- Click the Contact Us button at the bottom right of the screen and choose "Email Us". Please ensure that in the Subject box, you select "Request a Refund or a Credit". In the Refund or Credit box, select "Refund", then let us know the Refund Quantity you are requesting ("Full" or "Part of My Order"). If Partial, you state which seats you would like refunded.
- Once you click the blue "Send" button, you will receive an automated reply letting you know that your refund has been submitted. Note that refunds will be processed to the original method of payment used at time of purchase which is usually completed within 30 days.